Privacy Policy
Last updated: 10/30/2026
Allied Medical Training LLC (“Allied Medical Training,” “we,” “us”) trains emergency medical services professionals. This policy explains what personal information we collect, how we use and share it, and the choices and rights you have.
It applies to alliedmedtraining.com, our online registration and checkout, our online course site, the emails and text messages we send, and the information you give us by phone or email. It does not cover websites run by others, even when we link to them.
The short version:
- We collect what we need to register you, train you, certify you and run our business.
- We do not sell your information for money.
- We use advertising and analytics tools from Google, Meta and Microsoft. Under some state laws that counts as “sharing” or “selling,” and you can opt out at any time (see Advertising and cookies).
- Everyone can ask to see, correct or delete their information, no matter which state they live in.
Information we collect
Information you give us, when you register, take a course, contact us or are enrolled by a sponsor:
- Contact details: name, email address, phone number and mailing address.
- Registration details: the program and class you choose, your answers on registration forms, date of birth where a program requires it, and agreements you accept.
- Credential details: your National Registry (NREMT) ID, state EMS license or certification numbers and expiration dates, and documents you upload, such as certification cards and CPR cards.
- Course records: enrollment, attendance, progress, grades, exam and skills results, completions and certificates.
- Payment details: what you bought, amounts, and the payment method type. Card and bank details go straight to our payment processors. We never see or store your full card number.
- Messages you send us by email, text, phone or our help desk.
Information collected automatically when you use our sites or open our emails: your IP address, browser and device type, pages viewed, the ad or link that brought you to us, and cookies and similar technologies (including the Google, Meta and Microsoft tags described below).
Information from others:
- An employer or other sponsor that registers you or pays for your training.
- Our online course platform, which reports your course progress to us.
- Payment processors, which confirm your payment.
- Certifying bodies and state EMS offices, which confirm your certification status.
- Advertising partners, which tell us which ads led to a registration.
We don’t ask for health information, and please don’t send us any that a course doesn’t require.
How we use your information
- To register you, take payment, and send receipts, invoices and quotes, including to a sponsor that pays for you.
- To deliver your courses and classes, track your progress, and issue certificates.
- To report completed training to certifying and accrediting bodies when your program requires it, and to check your credentials. Some uploaded documents, such as certification cards, are read by an automated tool, including an AI service, to speed up review. That tool may approve a document that clearly meets our rules, but it never rejects one. Anything it can’t approve goes to a staff member.
- To answer your questions and send you service messages about your registration, classes and courses.
- To remind you about a registration you started but didn’t finish (see the next section).
- To send you news and offers, such as recertification reminders, if you haven’t opted out.
- To measure and improve our ads and our sites.
- To prevent fraud and abuse, keep our systems secure, and follow the law.
Registrations you start but don’t finish
Once you fill in the first page of a registration (your name and contact details), we save it, even if you don’t finish. We use it to:
- Let you pick up where you left off from a link we email you.
- Send you up to three reminder emails about the unfinished registration. A reminder may include a one-time discount. Every reminder has an unsubscribe link, and unsubscribing stops the rest.
- Let our staff follow up if you asked for help.
Reminders stop as soon as you register, or once the registration has had no activity for 30 days. When it closes, we erase the answers you filled in. We delete your contact details from an unfinished registration 12 months after you started it, unless you became our student.
Advertising and cookies
We advertise on Google, on Meta (Facebook and Instagram) and on Microsoft (Bing). To show our ads to people likely to be interested, and to count which ads lead to registrations, we use:
- Tags and cookies on our sites from Google (Google Ads, Google Analytics, Google Tag Manager), Meta (the Meta Pixel), Microsoft (Microsoft Advertising and Microsoft Clarity) and our ad-reporting tool. They record pages you visit, the ad or link that brought you, and whether you registered. Microsoft Clarity also records how pages are used, such as clicks, scrolling and replays of visits, so we can find and fix problems on our site.
- Purchase reports from our server. When you pay for a registration, we may tell Meta about the purchase. Your email, phone, name, state and ZIP code are scrambled (hashed) first, so Meta can match them to an account without us sending them in readable form.
- Customer lists. We may upload scrambled (hashed) contact details of students and people who contacted us to Google and Meta. They use these to show our ads to those people, to leave them out of ads, or to find similar people.
Google, Meta and Microsoft handle that data under their own privacy policies. Under some state laws, this use for targeted advertising counts as a “sale” or “sharing” of personal information.
Your choices:
- Choose Your Privacy Choices at the bottom of any page and turn off Advertisement cookies.
- Turn on Global Privacy Control in your browser. We treat it as a request to opt out of targeted advertising, sale and sharing. We stop the ad tags for that browser and don’t report your purchase to ad platforms.
- Email [email protected] with the subject “Opt out of ads” to keep your contact details out of the customer lists we upload.
- Adjust your settings at Google My Ad Center, Microsoft’s Ad settings and Meta’s Ad Preferences.
Blocking cookies may stop some parts of our sites from working, such as saving a registration in progress. Our checkout uses a security check to block automated abuse, and our payment processors set their own cookies to prevent fraud. Those are needed for the site to work and can’t be turned off.
Emails and text messages
Service messages are about something you started or bought: confirmations, receipts, class details, course reminders, and certificate notices. We send these as long as you have an open registration or course with us.
Marketing emails carry news and offers, such as recertification reminders, new courses, and reminders about a registration you didn’t finish. Every one has an unsubscribe link. Unsubscribing stops marketing emails but not the service messages about a course you are taking.
Text messages. We may text you about your registration, classes and courses, and, if you agreed, about offers. How often depends on your activity. Message and data rates may apply. Reply STOP to stop texts, or HELP for help. Agreeing to texts is never a condition of buying.
We do not share your mobile number or your consent to receive texts with anyone else for their own marketing. The text-message details we hold are shared only with the service providers that send our messages.
Who we share information with
We share personal information only as described here.
| Who | What they receive | Why |
|---|---|---|
| Service providers that work for us: payment processors, our online course platform, email, text and help-desk services, website and data hosting, security and fraud-prevention services, accounting software, and the AI service that helps review uploaded documents | What each needs to do its job | To run registration, payments, courses, messages and our business. They may use it only to provide their service to us. |
| Certifying, accrediting and licensing bodies, such as the National Registry of EMTs, CAPCE, CE Broker and state EMS and licensing boards | Your identity, credential numbers and training results | To report training your program requires, or to confirm your credentials |
| Your sponsor, if an employer or another organization registers you or pays for your training | Your enrollment, progress, completion and the related invoices and quotes | So they can manage and pay for your training |
| Advertising and analytics partners (Google, Meta and Microsoft) | Ad cookie data, purchase reports and hashed customer lists | To show and measure our ads (see Advertising and cookies) |
| Government authorities, courts and others when required | What the law or legal process requires | To follow the law, protect rights and safety, and prevent fraud |
| A buyer or successor | The information we hold | If our business is sold or merged, under the protections of this policy |
We do not sell personal information for money. We do not share it with other companies for their own marketing.
Your privacy rights
Wherever you live, you can ask us to:
- Access: tell you whether we hold your personal information, and give you a copy in a format you can reuse.
- Correct: fix information that is wrong.
- Delete: delete your information.
- Opt out of targeted advertising, sale and sharing, and of marketing emails and texts.
- List third parties: tell you which specific third parties we have shared your information with.
- Explain a decision: if an automated process made a decision with a significant effect on you, explain it and let a person review it.
How to ask: email [email protected], or write to Allied Medical Training LLC, 7405 Bush Lake Road, Edina, MN 55439. We will check your identity first, usually by asking you to confirm details we already hold or to reply from the email address on file. Someone you authorize, such as a parent of a minor student, can ask for you with proof that you authorized them.
We answer within 45 days. If we need longer, we tell you why and take at most another 45 days. We won’t charge you, or treat you differently, for using these rights.
Some information we must keep even after a deletion request: course and certificate records that certifying bodies, accreditors or state rules require, payment and tax records, and what we need to resolve disputes or prevent fraud. We will tell you what we kept and why.
If we deny your request, you can appeal by replying to our answer with the subject “Appeal.” We will respond to an appeal within 45 days. If you are still not satisfied, you can contact your state attorney general.
How long we keep information
| Information | How long |
|---|---|
| Unfinished registrations | Your answers are erased when the registration closes (you register, or 30 days pass with no activity). Contact details are deleted 12 months after you started, unless you became our student. |
| Student, course and certificate records | As long as you may need them for certification and recertification, and as long as certifying bodies, accreditors and state rules require |
| Payment, invoice and tax records | As long as tax and accounting rules require |
| Marketing contact details | Until you unsubscribe or ask us to delete them. We keep a record of the opt-out so we don’t contact you again. |
| Ad cookies on your browser | Up to the lifetime Google, Meta or Microsoft sets, unless you clear them or turn them off |
Students under 18
Our courses are for adults, but some students start a course at 17, shortly before the age at which they can be certified. We don’t knowingly collect information from anyone under 16. If we learn a student is under 18, we don’t use their information for targeted advertising, don’t add it to the customer lists we upload, and don’t sell it. A parent or guardian can use the rights above for a minor student.
How we protect information
We use encryption in transit, access controls, multi-factor sign-in for staff, and service providers that meet industry security standards. Payments go through processors that meet card-industry security standards. No system is perfectly secure. If a breach affects your information, we will tell you as the law requires.
Other websites
Our sites link to other sites, such as payment pages, the National Registry and state agencies. Their own privacy policies apply there.
Changes to this policy
When we change this policy, we update the “Last updated” date at the top. If a change materially affects how we use information we already hold, we will tell students by email before it takes effect.
Contact us
Allied Medical Training LLC
7405 Bush Lake Road
Edina, MN 55439
[email protected]